What you need to know…
IMPORTANT: We are appointment based and only allow a certain number of visitors so that it doesn’t get too overwhelming for anyone and so your littles can play safely.
Our play sessions must be booked online in advance or simply call/text us to hold a spot for you and you can pay in person. We only allow drop-ins if the play slot isn’t full. It’s best to call or text in advance to check availability prior to dropping in since that doesn’t always guarantee access to play. If there are no reservations, we remove the session and lock up, so PLEASE contact us before popping up.
general RULES & PLAY POLICIES
ZyLand is designed for children ages 0–6 ONLY.
Adult supervision is required at all times. Adults (18+) must stay with and monitor their children.
Socks are required for both adults and children (no bare feet). Grip socks are required for all children.
Shoes must be removed in the play area unless an exception is needed for medical reasons — just let staff know.
A signed waiver is required for every child before play begins. Waivers remain valid for one year.
Please be kind! We are anti-bullying and expect respectful play. Adults should step in if their child is getting too physical or misbehaving. Staff will intervene, if needed.
If a toy is broken or dirty, please hand it to our staff or drop it into the “Yuck Bucket” in either play area.
If you or your child is experiencing any cold or flu symptoms, please reschedule your visit.
No food or drink is allowed in the play areas — only in the designated break area or reception. Please clean up after yourself and be respectful.
We allow 30 minutes between sessions for sanitizing, organizing and to safety-check. Please exit promptly at the end of your session so we can clean thoroughly for the next group.
Please respect age and weight limits on all equipment.
If you see an issue or need help, please let our staff know — we’re here to make playtime fun and safe for everyone!
